A physical therapist at a clinic reception desk reviewing new patient enquiries coming in on a screen.
Turn attention into leads

Website, Lead Capture & Follow-Up

Attention means nothing if it leaks. We build the landing pages, forms, booking flows, and follow-up automation to turn visibility into booked work.

The problem this fixes

Most local business websites are brochures. A visitor arrives, doesn't see a clear next step, and leaves. And when a lead does come in, slow follow-up hands it to a competitor. We fix both ends.

Who this is forFor businesses that get visitors and enquiries and lose them to a brochure site, a slow reply, or a form nobody watches.

What's included

  • Conversion-focused website and landing pages
  • Lead capture forms and booking flows
  • CRM setup and lead routing
  • Automated follow-up so no lead goes cold
  • Call and form tracking
  • Reporting from first click to booked job

What the first weeks look like

  1. 01 First two weeks Where visitors leave and where leads go quiet: the pages, the forms, the reply times. The next step every page should offer, agreed.
  2. 02 The first month Landing pages built around one action, forms and booking that never ask twice, call and form tracking live, and the first follow-up sequence running.
  3. 03 Every month after Leads tracked from source to booked job, follow-up tuned to what actually converts, and a report that shows which marketing paid for itself.

How it fits the DAX Method

Design decides the one job each page has and what happens the minute a lead arrives. Analyze tracks every enquiry from first click to booked job. Execute builds the pages, the forms, the booking flow and the follow-up, then reports where leads still leak.

Common questions

Why isn't my website generating leads?

Usually because it's a brochure, not a system. No clear next step, no speed, no reason to act now, and no follow-up when someone does. We rebuild pages around one job: turning a visitor into a booked conversation.

What is lead follow-up automation?

Automatic responses the moment a lead comes in: confirmation, scheduling, reminders, and a nudge if they go quiet. Speed decides outcomes. The first business to respond usually wins the job.

Do I need a CRM for a local service business?

Once leads come from more than one place, yes. A simple CRM keeps every lead tracked from first click to booked job, shows which marketing pays for itself, and makes sure nobody falls through the cracks.

Find out where you stand before you spend a dollar.

The visibility audit looks at your search presence, social proof, AI visibility, and follow-up, then shows you what to fix first.